All of our orders are shipped from our Creative Center in Portland, Oregon, and will arrive within approximately 5 to 7 business days from receipt of your order. We ship via USPS Priority Mail, and UPS. We will select the carrier that will get the product to you quickest. We do have second day and next day delivery available as well. This applies only to orders shipped within the 48 contiguous states. For international orders, or for orders going to Alaska, Hawaii and Puerto Rico, please call 800-819-8089. Some items cannot be shipped internationally.
The shipping charges calculated on our checkout page are an estimate based on a simple formula (for standard ground; $8.50 for the first item and $1.50 for each additional item) that we have found accurate 95% of the time. If the actual shipping charges are greater or less than the estimate, we will contact you to confirm the new charges prior to shipment. We reserve the right to adjust the final shipping charges and will not ship the product without customer approval.
We unconditionally guarantee all merchandise. If you are not completely satisfied with your purchase, you may return it to us within 30 days for a refund. Call for instructions, 800-819-8089.